Effect of Supportive Supervision on Competency of Febrile Clinical Case Management in Sub-Saharan Africa

Troy Martin President’s Malaria Initiative (PMI) MalariaCare Project, PATH, Washington, District of Columbia;

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M. James Eliades President’s Malaria Initiative (PMI) MalariaCare Project, PATH, Washington, District of Columbia;
Malaria, Asia; Population Services International, Yangon, Myanmar;
Population and Family Health, Mailman School of Public Health, Columbia University, New York, New York;

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Jolene Wun President’s Malaria Initiative (PMI) MalariaCare Project, PATH, Washington, District of Columbia;

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Sarah M. Burnett President’s Malaria Initiative (PMI) MalariaCare Project, PATH, Washington, District of Columbia;

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Fozo Alombah President’s Malaria Initiative (PMI) MalariaCare Project, PATH, Washington, District of Columbia;

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Raphael Ntumy President’s Malaria Initiative (PMI) MalariaCare Project, PATH, Accra, Ghana;

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McPherson Gondwe President’s Malaria Initiative (PMI) MalariaCare Project, PATH, Lilongwe, Malawi;

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Beatrice Onyando President’s Malaria Initiative (PMI) MalariaCare Project, PATH, Kisumu, Kenya;

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Samwel Onditi President’s Malaria Initiative (PMI) MalariaCare Project, PATH, Kisumu, Kenya;

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Boubacar Guindo President’s Malaria Initiative (PMI) MalariaCare Project, Population Services International, Bamako, Mali

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Paul Hamilton President’s Malaria Initiative (PMI) MalariaCare Project, PATH, Washington, District of Columbia;

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Since 2010, the WHO has recommended that clinical decision-making for malaria case management be performed based on the results of a parasitological test result. Between 2015 and 2017, the U.S. President’s Malaria Initiative–funded MalariaCare project supported the implementation of this practice in eight sub-Saharan African countries through 5,382 outreach training and supportive supervision visits to 3,563 health facilities. During these visits, trained government supervisors used a 25-point checklist to observe clinicians’ performance in outpatient departments, and then provided structured mentoring and action planning. At baseline, more than 90% of facilities demonstrated a good understanding of WHO recommendations—when tests should be ordered, using test results to develop an accurate final diagnosis, severity assessment, and providing the correct prescription. However, significant deficits were found in history taking, conducting a physical examination, and communicating with patients and their caregivers. After three visits, worker performance demonstrated steady improvement—in particular, with checking for factors associated with increased morbidity and mortality: one sign of severe malaria (72.9–85.5%), pregnancy (81.1–87.4%), and anemia (77.2–86.4%). A regression analysis predicted an overall improvement in clinical performance of 6.3% (P < 0.001) by the third visit. These findings indicate that in most health facilities, there is good baseline knowledge on the processes of quality clinical management, but further training and on-site mentoring are needed to improve the clinical interaction that focuses on second-order decision-making, such as severity of illness, management of non-malarial fever, and completing the patient–provider communication loop.

Author Notes

Address correspondence to Paul Hamilton, President’s Malaria Initiative (PMI) MalariaCare Project, PATH, 455 Massachusetts Ave. NW, Suite 1000, Washington, DC 20001. E-mail: phamilton@path.org

Financial support: Financial support was provided by the U.S. President’s Malaria Initiative under the terms of Cooperative Agreement AID-OAA-A-12-00057.

Authors’ addresses: Troy Martin, PATH, Seattle, WA, E-mail: troymmartin@gmail.com. M. James Eliades, Population Services International, Yangon, Myanmar, E-mail: jeliades@psi.org. Jolene Wun, Sarah M. Burnett, Fozo Alombah, and Paul Hamilton, PATH, Washington, DC, E-mails: jwun@path.org, sburnett@path.org, falombah@path.org, and phamilton@path.org. Raphael Ntumy, PATH, Accra, Ghana, E-mail: rntumy@path.org. McPherson Gondwe, PATH, Lilongwe, Malawi, E-mail: mgondwe@path.org. Beatrice Onyando and Samwel Onditi, PATH, Kisumu, Kenya, E-mails: bonyando@path.org and sonditi@path.org. Boubacar Guindo, Population Services International, Bamako, Mali, E-mail: bguindo@psi.org.

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